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Privacy Policy

PRIVACY POLICY AND USE OF "COOKIES" ON THE WWW.B2B5.MERCATUM.PL WEBSITE
 

GENERAL INFORMATION

This document defines the rules of the Privacy Policy and the use of cookies on the Website www.b2b5.mercatum.pl (hereinafter referred to as the "Website"). The administrator of the Website is MERCATUM SPÓLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA with its registered office in Poznan, ul. Frezjowa 33, 60-175 Poznan, registered by the District Court for Poznan - Nowe Miasto and Wilda in Poznan, 8th Commercial Division of the National Court Register, KRS: 0000603149, NIP: 7792422529, REGON: 302745396, share capital PLN 5,000.00 ( hereinafter referred to as the "Website Administrator", or "Personal Data Administrator").

The words used with capital letters have the meaning given to them in the Regulations of this Website.

Personal data collected by the Website Administrator are processed in accordance with the provisions of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27/04/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95 / 46 / EC (general regulation on data protection) (Journal of Laws UE L 119, p. 1), hereinafter referred to as: GDPR.

The Website Administrator makes special efforts to protect the privacy and information provided to him and concerning the Website Users. The personal data administrator with due diligence selects and applies appropriate technical measures, including programming and organizational measures, ensuring the protection of the processed data, in particular, protects the data against unauthorized disclosure, disclosure, loss and destruction, unauthorized modification, as well as against their processing. in violation of applicable law.

The addressee of the possibility of using the Services available on the website are not children under 16 years of age. The personal data administrator does not provide for the deliberate collection of data about children under 16 years of age.
 

PERSONAL DATA
PERSONAL DATA ADMINISTRATOR

The administrator of your personal data is:

MERCATUM SPÓLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA

ul. Frezjowa 33, 60-175 Poznan

In the matter of your personal data, you can contact the Personal Data Administrator via:

traditional mail - by letter to the following address: ul. Frezjowa 33, 60-175 Poznan;
e-mail: biuro@mercatum.pl;
telephone number: +48 61 250 41 41;
contact form available on the Website.

PURPOSES AND LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
The personal data administrator processes your personal data for the following purposes and scope:

in order to take action before the conclusion of the Agreement at your request (e.g. setting up an Account or promotional activities), i.e. data provided in the registration form on the Website, i.e. e-mail address and password; in order to provide Services that require the creation of an Account, we process your data provided in the Account, including data on the Services provided;
in order to provide Services that do not require an Account, such as browsing the pages of the Website, we process personal data regarding your activity on the Website, i.e. data on the content or Services you view, data on the session of your device, operating system, browser, location and unique ID, IP address;
in order to perform the Paid Services Agreement, including the Services provided under the Packages, we process the personal data provided by you when placing the Order, such as name, surname, company, registered office address, e-mail address, telephone number, tax identification number, data provided under the Account and forms, as well as data on your activity on the Website, i.e. data on the Services you view, as well as data on the session of your device and operating system, browser, location and unique device ID. Providing some data is a condition for using individual Services and Account functionalities (mandatory data). Our system automatically marks the mandatory data. The consequence of not providing this data is our inability to provide certain Services and Account functionalities. Apart from the data marked as obligatory, providing other personal data is voluntary;
in order to contact you and respond to messages sent by you using the forms available on the Website, we process your data provided by you in the forms, i.e. name and surname, company and e-mail address,
in order to statistics on the use of individual functionalities available on the Website, to facilitate the use of the Website and to ensure IT security of the Website, we process personal data regarding your activity on the Website and the amount of time spent on each of the subpages on the Website, your search history, location , IP address, device ID, data about your web browser and operating system;
in order to establish, investigate and enforce claims and defend against claims in court proceedings and other enforcement authorities, we may process your personal data provided in the forms and other data necessary to prove the existence of the claim or which result from a legal requirement, court order or other legal procedure;
in order to deal with complaints, complaints and requests and to answer Users' questions, we process the personal data provided by you in complaints, complaints and requests, or in order to answer questions contained in a different form, as well as data on the Services we provide that cause complaints, complaints whether the application and data contained in documents attached to complaints, complaints and applications;
for the purpose of marketing our Services and our partners' services, including remarketing, for this purpose we process data on your activity on the Website, including activities that are recorded and stored via cookies, in particular the history of activity, ordered Services, search history, clicks on the Website, history and your activity related to our communication with you. In the case of remarketing, we use data about your activity in order to reach you with our marketing messages outside the Website and for this purpose we use the services of external suppliers. These services consist in displaying our messages on websites other than the Website. Details on this subject can be found in the records regarding cookies;
in order to organize contests and loyalty programs, i.e. to grant periodic discounts and advertise our offer, we use your personal data provided when creating an Account, when registering for a competition or loyalty program. Detailed information on this subject is provided each time in the terms of participation of a given competition or loyalty program.
 

CATEGORIES OF RELATED PERSONAL DATA
The personal data controller processes the following categories of relevant personal data:

contact details;
data provided as part of the Account by the User;
data on the Packages and Services ordered;
data on activity on the Website;
data on complaints, complaints and requests;
data on marketing services.
FREEDOM TO PROVIDE PERSONAL DATA
Providing the required personal data by you is voluntary and is a condition for the provision of Services by the Administrator of personal data via the Website.

DATA PROCESSING TIME
Personal data will be processed for the period necessary to perform the Services, marketing activities and other Services performed for the User. Personal data will be deleted in the following cases:

when the data subject asks for their removal or withdraws the consent granted;
when the data subject does not take action for more than 10 years (inactive contact);
after receiving information that the stored data is out of date or inaccurate.
Some data in the scope of: e-mail address, name and surname, may be stored for the next 3 years for evidence purposes, considering complaints, complaints and claims related to the Services provided by the Website - these data will not be used for marketing purposes.

Data regarding the Order or other Paid Services, contests and loyalty programs will be stored for a period of 5 years from the end of the calendar year in which the tax payment deadline expired.

We store data on Users who do not have an Account for a period corresponding to the life cycle of cookies stored on devices or until they are deleted on the User's device by the User.

Your personal data regarding preferences, behaviors and selection of marketing content may be used as a basis for making automated decisions to determine the sales opportunities of the Website.

PERSONAL DATA RECIPIENTS
We provide your personal data to the following categories of recipients:

state authorities, e.g. the prosecutor's office, the Police, PUODO, the President of the Office of Competition and Consumer Protection, if they ask us for it,
service providers that we use to run the Website. Depending on contractual arrangements and circumstances, these entities act on our behalf or independently define the purposes and methods of their processing. The list of suppliers can be found on the website of our Website at the link: https://mercatum.pl
 

THE RIGHTS OF THE PERSON WHO THE DATA CONCERNS
Under the GDPR, you have the right to:

request access to your personal data;
request rectification of your personal data;
request the deletion of your personal data;
requests to limit the processing of personal data;
object to the processing of personal data;
requests for the transfer of personal data.
The personal data administrator, without undue delay - and in any case within one month of receiving the request - provides you with information about the actions taken in connection with your request. If necessary, the monthly period may be extended by another two months due to the complexity of the request or the number of requests.

In any case, the Personal Data Administrator will inform you about such extension within one month of receiving the request, stating the reasons for the delay.

RIGHT OF ACCESS TO PERSONAL DATA (ARTICLE 15 OF THE GDPR)
You have the right to obtain information from the Personal Data Administrator as to whether your personal data is being processed.

If the Administrator processes your personal data, you have the right to:

access to personal data;
obtain information about the purposes of processing, categories of personal data being processed, about the recipients or categories of recipients of this data, the planned period of storage of your data or the criteria for determining this period, about your rights under the GDPR and the right to lodge a complaint with the supervisory authority, about the source of these data data, about automated decision-making, including profiling, and about the security measures used in connection with the transfer of such data outside the European Union;
obtain a copy of your personal data.
If you want to request access to your personal data, please submit your request to: biuro@mercatum.pl.

RIGHT TO CORRECT PERSONAL DATA (ARTICLE 16 OF THE GDPR)
If your personal data is incorrect, you have the right to request the Personal Data Administrator to immediately correct your data.

You also have the right to request the Personal Data Administrator to supplement your personal data.

If you want to request that your personal data be rectified or supplemented, please submit your request to: biuro@mercatum.pl.

If you have registered on the Website, you can correct and complete your personal data yourself after logging in to the Account on the Website.

THE RIGHT TO DELETE PERSONAL DATA, THE SO-CALLED "RIGHT TO BE FORGOTTEN" (ARTICLE 17 GDPR)
You have the right to request the Personal Data Administrator to delete your personal data when:

Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
you have withdrawn your specific consent to the extent to which personal data was processed based on your consent;
Your personal data has been processed unlawfully;
you have objected to the processing of your personal data for direct marketing purposes, including profiling, to the extent to which the processing of personal data is related to direct marketing;
you have objected to the processing of your personal data in connection with the processing necessary to perform a task carried out in the public interest or the processing necessary for the purposes of the legitimate interests pursued by the Administrator of personal data or a third party.
Despite submitting a request to delete personal data, the Personal Data Administrator may process your data further in order to establish, assert or defend claims about which you will be informed / informed.

If you want to request the deletion of your personal data, please submit your request to: biuro@mercatum.pl.
 

RIGHT TO REQUEST PERSONAL DATA TRANSFER (ARTICLE 20 GDPR)
You have the right to receive your personal data from the Administrator of personal data in a structured, commonly used and machine-readable format and to send it to another personal data administrator.

You can also request that the Personal Data Administrator sends your personal data directly to another administrator (if technically possible).

If you want to request the transfer of your personal data, please submit your request to: biuro@mercatum.pl.

RIGHT TO WITHDRAW CONSENT
You can withdraw your consent to the processing of your personal data at any time.

Withdrawal of consent to the processing of personal data does not affect the lawfulness of the processing carried out on the basis of your consent before its withdrawal.

If you want to withdraw your consent to the processing of your personal data, submit your request to: biuro@mercatum.pl or use the appropriate functionalities on the Website.

COMPLAINT TO THE SUPERVISORY AUTHORITY
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.

In Poland, the supervisory body within the meaning of the GDPR is the President of the Personal Data Protection Office (PUODO).

 

"COOKIES"
GENERAL INFORMATION
When browsing the websites of the Website, "cookies" are used, hereinafter referred to as Cookies, i.e. small text information that is saved on your end device in connection with the use of the Website. Their use is aimed at the correct operation of the Website pages.

These files allow you to identify the software used by you and adjust the Website individually to your needs.

Cookies usually contain the name of the domain they come from, their storage time on the device and the assigned value.

SECURITY
The cookies we use are safe for your devices. In particular, it is not possible for viruses or other unwanted software or malware to enter your devices through cookies.

TYPES OF "COOKIES"
We use two types of cookies:

Session cookies: they are stored on your device and remain there until the end of the browser session. The saved information is then permanently deleted from the memory of your device. The session cookies mechanism does not allow the collection of any personal data or any confidential information from your device.
Persistent cookies: they are stored on your device and remain there until they are deleted. Ending a browser session or turning off the device does not delete them from your device. The persistent cookies mechanism does not allow the collection of any personal data or any confidential information from your device.
 

OBJECTIVES
We also use third party cookies for the following purposes:

creating statistics that help to understand how Website Customers use websites, which allows improving their structure and content through Google Analytics analytical tools, the administrator of which is Google Ireland Ltd. based in Ireland, the Google Privacy Policy is available at the following links: http://www.google.com/intl/pl/policies/privacy/,
http://www.google.com/intl/pl/policies/privacy/partners/;

determining the Users' profile - and then displaying materials matched to it in advertising networks, using the Google Adwords and AdSense online advertising tool - by Google Ireland Ltd. based in Ireland, the Google Privacy Policy is available at the following links: http: // www.google.com/intl/pl/policies/privacy/, http://www.google.com/intl/pl/policies/privacy/partners/;
popularizing the Website and using the option of sharing content available on the Website using the Facebook.com social network - by Facebook Ireland Ltd. based in Ireland. Facebook's privacy policy is available at the following link: https://www.facebook.com/help/cookies/.
To learn the rules of using Cookies, we recommend that you read the privacy policies of the above-mentioned entities.

Cookies may be used by advertising networks, in particular the Google network, to display advertisements tailored to your preferences. For this purpose, information about the way you navigate the web or the time you use the website may be stored.

To view and edit information about your preferences collected by the Google advertising network, you can use the tool available at www.google.com/ads/preferences/.

By using the web browser settings or by using the service configuration, you can change your Cookie settings at any time, specifying the conditions for their storage and access to your device via Cookies. You can change these settings so as to block the automatic handling of cookies in your web browser settings or inform about their every posting on your device. Detailed information on the possibilities and methods of handling cookies is available in the settings of your software (web browser).